Privacy Policy

Effective Date: September 23, 2025

Introduction

At RevvBid.com ("we," "us," or "our"), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website (the "Site") or use our services, including online vehicle auctions and related offerings. Our practices are designed to collect only the minimum information necessary to provide a secure, efficient, and personalized experience while respecting your rights and autonomy.

By accessing or using the Site, you consent to the practices described in this Policy. If you do not agree, please do not use the Site. We comply with applicable laws, including but not limited to the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR) where applicable, and Children's Online Privacy Protection Act (COPPA). This Policy is subject to our Terms of Use and Terms of Sale.

We do not sell your personal information to third parties and limit sharing to what is strictly necessary for service delivery. You have the right to access, correct, delete, or restrict your data at any time—contact us at [email protected] for assistance.

Information We Collect

We collect only the information essential to deliver our services (e.g., vehicle auction participation, account management) and improve your experience. You may browse the Site anonymously without providing personal details unless you choose to engage with our services.

Personal Information You Provide

• Registration and Account Data: Name, email address, phone number, mailing address, and billing information required for account creation, bidding, or purchasing vehicles.
• Financial Information: Payment details (e.g., credit card numbers, bank account information) processed securely via third-party payment processors (e.g., Stripe, PayPal). We do not store full payment information on our servers.
• Communications: Content from emails, SMS, phone calls, or support inquiries, used solely for responding and improving service quality.
• Verification Data: Government-issued ID or other documents (e.g., driver’s license) for identity verification in auctions or transactions, where required by law or policy.

We clearly indicate required vs. optional fields. You may withhold optional information without impacting core services.

Automatically Collected Information

• Usage Data: IP address, browser type, device information (e.g., operating system), pages viewed, time spent on the Site, referral URLs, and session duration.
• Cookies and Tracking: Essential cookies for Site functionality (e.g., login persistence) and analytics cookies for aggregated usage insights (e.g., via anonymized Google Analytics). We do not use cookies for third-party advertising.
• No Sensitive Data: We do not collect data on race, religion, health, or biometrics unless explicitly required for a service (with your affirmative consent).

We minimize automated collection and anonymize data where possible for analytics.

How We Use Your Information

We use your information only to:

• Facilitate account creation, bidding, and vehicle purchases.
• Process payments and prevent fraud (via secure third-party processors).
• Send transactional communications (e.g., bid confirmations, auction updates) and optional marketing communications (with clear opt-out options).
• Analyze Site usage in aggregated, non-identifiable form to improve functionality.
• Comply with legal obligations (e.g., tax reporting, anti-money laundering requirements).

Data is retained only as long as necessary for these purposes or legal requirements (e.g., 7 years for financial records), after which it is securely deleted or anonymized.

Sharing and Disclosure

We do not sell, rent, or trade your personal information. Disclosure is strictly limited to:

• Service Providers: Trusted third parties (e.g., payment processors, email platforms like Klaviyo, or shipping partners) bound by strict confidentiality and data protection agreements. They process data solely on our behalf and cannot use it for other purposes.
• Legal Requirements: To comply with laws, respond to subpoenas, court orders, or to protect our rights, property, or safety, or that of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, with prior notice to you and preservation of your data protection rights.

We do not share data with advertisers or for marketing purposes without your explicit opt-in consent.

Cookies, Tracking, and Online Technologies

We use minimal cookies and tracking technologies for essential functions:

• Essential Cookies: Enable login, security, and navigation (cannot be disabled without impairing Site functionality).
• Analytics Cookies: Provide aggregated insights into Site usage (e.g., via anonymized Google Analytics). You can opt out via browser settings.
• No Advertising Cookies: We do not use third-party tracking for targeted ads.

You can manage cookies through your browser settings—declining non-essential cookies may limit some features. We honor Do Not Track (DNT) signals where supported. Third-party links (e.g., payment processors) have their own policies, for which we are not responsible.

Data Security

We implement industry-standard measures, including:

• Encryption (e.g., SSL/TLS for data in transit).
• Access controls and regular security audits.
• Firewalls and secure server environments.

While we strive to protect your data, no system is completely secure. We cannot guarantee absolute security but will promptly notify you of any breach as required by law. Report suspected issues to [email protected].

Children's Privacy

The Site is not intended for children under 13 (or 16/18 where required by law, e.g., GDPR jurisdictions). We do not knowingly collect data from minors. If we discover such data, we delete it immediately. Parents/guardians may contact us to review or remove a child’s data. Minors under 18 may not use the Site without adult supervision.

Your Privacy Rights

You have the following rights over your data:

• Access: Request a copy of your personal information.
• Correction: Update inaccurate or incomplete data.
• Deletion: Request removal of your data (subject to legal retention obligations).
• Opt-Out: Unsubscribe from marketing emails (via link) or SMS (reply "STOP"); withdraw consent for non-essential processing.
• Portability: Receive your data in a structured, machine-readable format.
• Objection/Restriction: Object to or limit processing for marketing or analytics.

To exercise these rights, email [email protected] with identity verification (e.g., account email). We respond within 30 days (45 for complex requests, per CCPA/GDPR). We do not discriminate against users exercising their rights.

CCPA Note: California residents have additional rights (e.g., to know categories of data collected/shared). As we do not sell data, opt-out of sale is not applicable. See our CCPA notice at revvbid.com/ccpa for details.

GDPR Note: EU/UK users have enhanced rights, including lodging complaints with supervisory authorities.

International Data Transfers

If you access the Site from outside the United States, your data may be transferred to and stored on US servers. We ensure equivalent protections through safeguards like Standard Contractual Clauses (for GDPR compliance) or other lawful mechanisms.

Third-Party Links and Services

The Site may link to third-party services (e.g., payment processors, vehicle history providers). These entities have their own privacy policies, and we are not responsible for their practices. Review their policies before engaging.

Changes to This Policy

We may update this Policy to reflect changes in practices, services, or legal requirements. Significant changes will be communicated via email or a prominent Site notice at least 30 days in advance. Continued use of the Site after updates constitutes acceptance.

Contact Us

For questions, concerns, or to exercise your rights, contact:

• Email: [email protected]
• Phone Number: 1804-REVVBID